Privacy Policy
This policy explains what information Femloss collects, how it is used, and how it is protected.
Last updated ยท June 2026
Information we collect
Femloss may collect:
- Name and contact details
- Account information
- Goals and lifestyle information
- Check-in and progress information
- Community posts
- Support communications
- Device, cookie, and website-usage information
Information members provide
When you join Femloss, you provide information about yourself, your goals, and your lifestyle so that the program can be delivered appropriately.
Assessment and progress information
As part of participating in Femloss, members share check-in responses, progress updates, and lifestyle information used to guide weekly support.
Payment information
Payments are processed by authorised third-party payment providers. Femloss does not directly store complete payment-card details.
Community and support messages
Posts, comments, and support messages sent through the Femloss community or to the support team are stored so the team can respond and so the community functions properly.
Cookies, analytics, and advertising
Femloss may use cookies, analytics services, and advertising technologies to understand website activity, improve the customer experience, measure marketing performance, and maintain website security.
How we use information
Femloss uses the information collected to:
- Deliver and personalize the Femloss Transformation experience
- Provide weekly check-ins, progress tracking, and group-based guidance
- Communicate about the membership, community, and support
- Process payments through authorised payment providers
- Improve the program, website, and overall experience
- Comply with legal obligations
Service providers
Femloss works with trusted third-party service providers (for example, payment processing, email delivery, hosting, and analytics) to operate the service. These providers only receive the information needed to perform their function.
Data protection
Femloss takes reasonable steps to protect member information using industry-standard security practices. No method of online transmission or storage is 100% secure, so absolute security cannot be guaranteed.
Data retention
Member information is kept for as long as needed to deliver the Femloss Transformation membership, comply with legal obligations, resolve disputes, and enforce agreements.
Community privacy
What is shared inside the Femloss community is intended for members only. Members agree not to share, screenshot, or republish other members' personal stories, progress, or messages outside the community.
User requests and rights
You may request access to your information, ask for corrections, or request deletion by emailing the contact below. Femloss will respond within a reasonable time frame.
Children's privacy
Femloss is intended for adult women and is not directed at children. Femloss does not knowingly collect personal information from children.
Policy updates
This Privacy Policy may be updated from time to time. Material changes will be communicated through the website or by email.
Contact
For privacy questions or requests, contact support@femloss.com.
Questions? Email us at support@femloss.com